EA rep announces the Online Dynasty problem

from OperationSports:


We have been looking into the issues that some people are experiencing with games not being updated and people having their dynasty "hijacked" the last two days. The engineers have found the problem, but aren't yet sure how it is happening. We are probably going to take a preventative approach if we cannot find the bug.

In a nutshell, files aren't always getting uploaded to the correct locker but instead to someone else. Our server guys have estimated this effects 2% the lockers.

We have found that we can repair broken dynasties by removing the bad files from affected lockers. We used Pasta Padre as a test case because we have contact info for him and it seems to have worked. We have been also using the following gamertag's lockers for investigating the problem and will attempt to fix them next:

mhaze123
Stunna
scarfoe1
dmk2789
surestchamp

If the owners over the above gamertags read this post, please PM me with an email address and phone number in case we have some questions to help narrow this down.

Once we have figured out how to fix all the issues, we are going to run an automated script against all lockers to clear the issue, then prevent it from happening again. Right now it looks like all the fixes will be server side and not require a patch.

On the subject of a second patch, we are planning on getting it out a couple weeks earlier than originally planned. So I should have an update for what is going to be fixed in it pretty soon.




hmmm

interesting

Atleast everything is cleared up now

if the locker theory is correct they can pretty much fix it up rather quickly.

hopefully that IS the problem so we can get this thing moving n/h

btw smh @ us being in the 2%

I know, like srsly..what are the chances? n/h

always something bad must happen to us